top of page

PERSONAL DATA PROCESSING POLICY - LA ROLA TRAVEL

1. Data Controller Identification: LA ROLA TRAVEL, based in Bogotá, Colombia, and owner of the website www.larolatravel.com, is responsible for the processing of your personal data.

​

2. Legal Framework: This policy is governed by Law 1581 of 2012 and Decree 1377 of 2013 in Colombia, as well as international data protection standards (such as GDPR) for our international travelers.

​

3. Data We Collect: To ensure the best experience and safety, we collect:

  • Identification Data: Name, last name, passport number or ID, nationality, and date of birth.

  • Contact Information: Email address, phone number (WhatsApp), and home address.

  • Health and Preferences: Dietary restrictions, pre-existing medical conditions, allergies, and physical fitness level (essential for routes in the Amazon or Pacific).

  • Emergency Contact: Name and contact information of a close relative or friend in case of incidents.

  • Financial Data: Information necessary to process payments through secure platforms integrated into Wix.

​

4. Purpose of Data Processing: Your data will be used to:

  • Manage reservations with providers (hotels, local guides, transportation).

  • Process mandatory travel insurance and medical assistance.

  • Personalize your "Tailor-made" itinerary.

  • Send relevant information about your trip and safety recommendations.

  • Marketing purposes: Sending newsletters and special offers (only with your explicit consent).

 

5. International Data Transfer: By using Wix as our platform, your data may be stored on secure servers outside of Colombia. La Rola Travel ensures that these providers comply with high-level security standards.

 

6. Your Rights: You have the right to access, update, rectify, and request the deletion of your data at any time. To exercise these rights, please contact us at larolatravel@larolatravel.com. or whatsapp number +57 318 8116833

bottom of page